Academy

Emotional Intelligence Course


Description
Objectives
  • Explain WHY developing our Emotional Intelligence is important to our personal and professional lives
  • Define Emotional Intelligence
  • Describe the connection between Emotional Intelligence and being an effective leader and team member
  • Identify their strengths and development areas as it relates to Emotional Intelligence
  • Explain approaches for developing their Emotional Intelligence.

Topics
  • What is emotional intelligence (EI)?
  • The 5 components of emotional intelligence (definitions and evidence).
  • Self-awareness
  • Self-regulation
  • Motivation
  • Empathy for others
  • Social skills
  • Review EI self-assessment
  • Internally focused strategies for developing emotional intelligence.
  • Externally focused strategies for developing emotional intelligence.
  • EI in action: Scenario Discussions

Content
  • Introduction
  • Answer One Question
  • Introduction
  • Objectives
  • Defining Emotional Intelligence
  • What is Emotional Intelligence?
  • Exercise 1
  • The Five Components of EI
  • Competencies
  • Self-Awareness
  • Self-Regulation
  • Motivation
  • Motivation Definition
  • Empathy
  • Empathy Definition
  • Social Skills
  • How to Develop Your Emotional Intelligence
  • Internally Focused Strategies
  • Externally Focused Strategies
  • Exercise 2
  • Summary
  • Takeaway
  • Margaret Wheatly Quote
Completion rules
  • All units must be completed